Privacy

Privacy Policy and California ALPR Privacy Policy

Updated October, 2025
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Introduction

Inflow, Inc. (collectively, “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit any of our websites, mobile web application, and related technology used in providing parking services (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party, except as addressed below under “California Automated License Plate Recognition Law”; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

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Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@inflowsystems.com.

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Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, any other identifier by which you may be contacted online or offline (“personal information”); or
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

The Information You Provide Us:

The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Website. You may be required to provide financial information before placing an order through our Website.

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Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit we, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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‍How We Use Your Information We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information or services that you request from us such as to reserve a parking spot.
To market parking services to you.

To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

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Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

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We may disclose personal information that we collect or you provide as described in this privacy policy:

To the parties we provide services for as the owners or lessees of the parking facilities accessed and paid for by you using our Website.
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Inflow, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Inflow, Inc. about our Website users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.

Any information shared with the types of third parties described above is subject to stringent confidentiality agreements, will be subject to this privacy policy, including requirements that any shared data only be utilized for the same purposes outlined in this privacy policy.

No mobile information will be sold or shared with any third parties or affiliates for marketing or promotional purposes.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use (accessible at https://tapnpark.app/terms-and-conditions) and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Inflow, Inc.'s customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

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Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@interstateparking.com or write us at: IPC Technology Group, LLC, 275 West Wisconsin Avenue, Suite 140, Milwaukee, Wisconsin 53203.

California Automated License Plate Recognition Law. At some California locations, data about parking usage is collected using automated license plate recognition (“ALPR”) technology to verify parking times and other Service related purposes. California Civil Code Section 1798.90.51 requires ALPR providers to implement a usage and privacy policy regarding the collection, use, maintenance, sharing, and dissemination of ALPR information. To the extent we operate an ALPR system in California:

The purpose for using the ALPR system and collecting ALPR is in connection with your parking usage to track the entrance and exit of vehicles into and out of properties that use the Company for its parking facilities
We engage third party independent contractors to install and maintain ALPR systems for our clients. Our Chief Executive Officer, Chief Technology Officer, Director of Project Management, Audit & Compliance Director, General Manager and the service technicians, customer support and operations management team members reporting to the Operations Manager may, under certain circumstances, be able to access ALPR information. In addition, our third party collections agent may be provided with specific ALPR data in connection with unpaid fees for use of the services in order to pursue collection of past due debts.
All personnel with access to ALPR systems and data will receive training on the proper use and handling of such data to ensure compliance with applicable laws and customer privacy.
We have taken reasonable steps according to industry standards to safeguard the information technology utilized in relation to the ALPR systems including the implementation of procedures to ensure that our systems are free from any components that would permit unauthorized access by a third party.
We do not sell, share or transfer any ALPR information.
Our Chief Technology Officer is responsible for the oversight and implementation of our ALPR compliance including ensuring the data collected and stored is accurate.
Upon customer request to verify ALPR information in our possession, we will take reasonable measures to do so and to confirm such information and, if inaccurate, correct the ALPR information.
ALPR information will be retained as long as required to confirm and verify the legitimacy of charges incurred for the Services provided unless a shorter time is required by applicable law. The information will be purged when no longer needed for these purposes.

ALPR gathered in other states in the course of providing parking services is treated in a substantially similar manner as described above.

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Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

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Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

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Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Inflow, Inc.
275 West Wisconsin Avenue, Suite 140
Milwaukee, Wisconsin 53203

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‍info@inflowsystems.com

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Does Inflow™ integrate with the tools we already use?

In many cases, Inflow™ offers built-in solutions that outperform traditional third-party tools. When you already have systems in place, we integrate seamlessly with nearly all of them, from citation platforms to event ticketing providers. We also have a long history of developing new integrations, so you never have to choose between keeping what works and upgrading to something better.

Does Inflow™ provide parking operations services?

No. Inflow™ focuses on delivering the technology that makes parking smarter and more efficient. However, we work closely with outstanding parking operators and are happy to connect you with trusted partners who can support your day-to-day operations.

Who is PAM?

PAM is our Patron Assistant Module, the virtual attendant that greets guests the moment they arrive. Think of PAM as your friendly digital concierge. It confirms sessions, offers guidance, and can even connect drivers to a live ambassador when needed. From welcome to farewell, PAM keeps the parking journey effortless and stress-free.

Does Inflow™ offer customer support?

Yes. Our team partners with you throughout the journey, from planning and installation to ongoing optimization. We are here to make sure your operation runs smoothly, your customers stay satisfied, and your business goals are achieved.

Who typically uses Inflow’s solutions?

Property owners, municipalities, healthcare providers, resorts, airports, stadiums, and event venues all trust Inflow to streamline their operations, reduce customer frustration, and strengthen revenue.

What kind of insights will I get from Inflow™?

Our INFLOW™ analytics platform delivers much more than occupancy counts. You will see who your customers are, how they park, when peak times occur, and where opportunities exist to improve efficiency, compliance, and customer satisfaction.

How quickly can Inflow be deployed?

Deployment is often measured in days or weeks, thanks to our fully web-based platform. For larger or more complex projects, our team partners with you to ensure a smooth rollout. Once the relationship is in place, new locations can be onboarded rapidly so you see value faster across your portfolio.

Is the technology secure?

Yes. Inflow is built with security at its core. We use the latest encryption standards, including TLS and AES, to protect all data in transit and at rest. Our systems and infrastructure align with SOC 2 best practices, ensuring your information remains private, compliant, and fully protected at every stage.

How does Inflow™ benefit my business?

Most providers handle only one part of the parking process. Inflow connects every touchpoint, from entry and payment to enforcement and analytics, within one seamless, web-based platform. This end-to-end approach means fewer vendors to manage, smoother customer experiences, and smarter operational insights.

Do customers need to download an app?

No. All of Inflow’s solutions are entirely web-based and app-less. Drivers gain instant access without the hassle of downloads, logins, or updates, which results in faster adoption and less confusion.

How do customers access Inflow’s platform?

Access is simple. Most drivers connect by scanning a QR code or texting a short link. This ensures a fast, app-free experience that works for every customer.

How does Inflow help increase revenue?

Every missed payment is missed revenue. Inflow ensures customers pay what they owe through frictionless payments, digital permits, and compliance tools that minimize revenue leakage. Paired with real-time analytics, operators gain the insights they need to optimize pricing, manage demand, and maximize profitability.

Can Inflow’s system adapt to different types of parking facilities?

Yes. Whether it is a surface lot, a gated garage, an airport, a major stadium or an entire city, Inflow adapts to your environment. We have customers in each of these verticals and many more. From the simplest surface lot to the most complex urban operation, we have seen it all and built solutions that scale with any operation, regardless of size or complexity.