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Frequently asked questions
Does Inflow™ integrate with the tools we already use?
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In many cases, Inflow™ offers built-in solutions that outperform traditional third-party tools. When you already have systems in place, we integrate seamlessly with nearly all of them, from citation platforms to event ticketing providers. We also have a long history of developing new integrations, so you never have to choose between keeping what works and upgrading to something better.

Does Inflow™ provide parking operations services?
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No. Inflow™ focuses on delivering the technology that makes parking smarter and more efficient. However, we work closely with outstanding parking operators and are happy to connect you with trusted partners who can support your day-to-day operations.

Who is PAM?
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PAM is our Patron Assistant Module, the virtual attendant that greets guests the moment they arrive. Think of PAM as your friendly digital concierge. It confirms sessions, offers guidance, and can even connect drivers to a live ambassador when needed. From welcome to farewell, PAM keeps the parking journey effortless and stress-free.

Does Inflow™ offer customer support?
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Yes. Our team partners with you throughout the journey, from planning and installation to ongoing optimization. We are here to make sure your operation runs smoothly, your customers stay satisfied, and your business goals are achieved.

Who typically uses Inflow’s solutions?
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Property owners, municipalities, healthcare providers, resorts, airports, stadiums, and event venues all trust Inflow to streamline their operations, reduce customer frustration, and strengthen revenue.

What kind of insights will I get from Inflow™?
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Our INFLOW™ analytics platform delivers much more than occupancy counts. You will see who your customers are, how they park, when peak times occur, and where opportunities exist to improve efficiency, compliance, and customer satisfaction.

How quickly can Inflow be deployed?
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Deployment is often measured in days or weeks, thanks to our fully web-based platform. For larger or more complex projects, our team partners with you to ensure a smooth rollout. Once the relationship is in place, new locations can be onboarded rapidly so you see value faster across your portfolio.

Is the technology secure?
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Yes. Inflow is built with security at its core. We use the latest encryption standards, including TLS and AES, to protect all data in transit and at rest. Our systems and infrastructure align with SOC 2 best practices, ensuring your information remains private, compliant, and fully protected at every stage.

How does Inflow™ benefit my business?
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Most providers handle only one part of the parking process. Inflow connects every touchpoint, from entry and payment to enforcement and analytics, within one seamless, web-based platform. This end-to-end approach means fewer vendors to manage, smoother customer experiences, and smarter operational insights.

Do customers need to download an app?
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No. All of Inflow’s solutions are entirely web-based and app-less. Drivers gain instant access without the hassle of downloads, logins, or updates, which results in faster adoption and less confusion.

How do customers access Inflow’s platform?
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Access is simple. Most drivers connect by scanning a QR code or texting a short link. This ensures a fast, app-free experience that works for every customer.

How does Inflow help increase revenue?
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Every missed payment is missed revenue. Inflow ensures customers pay what they owe through frictionless payments, digital permits, and compliance tools that minimize revenue leakage. Paired with real-time analytics, operators gain the insights they need to optimize pricing, manage demand, and maximize profitability.

Can Inflow’s system adapt to different types of parking facilities?
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Yes. Whether it is a surface lot, a gated garage, an airport, a major stadium or an entire city, Inflow adapts to your environment. We have customers in each of these verticals and many more. From the simplest surface lot to the most complex urban operation, we have seen it all and built solutions that scale with any operation, regardless of size or complexity.